Page 545 - Asterisk™: The Future of Telephony

doc/queues-with-callback-members.txt in the Asterisk source code for more informa-
tion.

AgentLogoff Sets an agent as no longer logged in

Logs off the specified agent for the queue system.
Parameters

Agent
[required] Agent ID of the agent to log off.
Soft
[optional] Set to true to not hangup existing calls.
ActionID
[optional] An identifier which can be used to identify the response to this action.

Privilege
agent, all
Example
Action: AgentLogoff
Agent: 1001
Soft: true
ActionID: blahblahblah

Response: Success
Message: Agent logged out
ActionID: blahblahblah
Event: Agentcallbacklogoff
Privilege: agent,all
Agent: 1001
Reason: CommandLogoff
Loginchan: 201@Lab
Logintime: 5698

Agents Lists agents and their status

This action lists information about all configured agents.

Privilege
agent, all

Example
Action: Agents
ActionID: mylistofagents

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