Page 544 - Asterisk™: The Future of Telephony
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AgentCallbackLogin Sets an agent as logged in to the queue system in callback mode
Logs the specified agent in to the Asterisk queue system in callback mode. When a call
is distributed to this agent, it will ring the specified extension.
Parameters
Agent
[required] Agent ID of the agent to log in to the system, as specified in
agents.conf.
Exten
[required] Extension to use for callback.
Context
[optional] Context to use for callback.
AckCall
[optional] Set to true to require an acknowledgement (the agent pressing the # key)
to accept the call when agent is called back.
WrapupTime
[optional] The minimum amount of time after disconnecting before the agent will
receive a new call.
ActionID
[optional] An identifier which can be used to identify the response to this action.
Privilege
agent, all
Example
Action: AgentCallbackLogin
Agent: 1001
Exten: 201
Context: Lab
ActionID: 24242424
Response: Success
Message: Agent logged in
ActionID: 24242424
Event: Agentcallbacklogin
Privilege: agent,all
Agent: 1001
Loginchan: 201@Lab
Notes
The AgentCallbackLogin action (along with the AgentCallbackLogin() application) has
been deprecated. It is suggested you use the QueueAdd action instead. See
516 | Appendix F: Asterisk Manager Interface Actions