Page 544 - Asterisk™: The Future of Telephony
P. 544

AgentCallbackLogin                 Sets an agent as logged in to the queue system in callback mode

               Logs the specified agent in to the Asterisk queue system in callback mode. When a call
               is distributed to this agent, it will ring the specified extension.
               Parameters

               Agent
                   [required]  Agent  ID  of  the  agent  to  log  in  to  the  system,  as  specified  in
                   agents.conf.
               Exten
                   [required] Extension to use for callback.
               Context
                   [optional] Context to use for callback.
               AckCall
                   [optional] Set to true to require an acknowledgement (the agent pressing the # key)
                   to accept the call when agent is called back.
               WrapupTime
                   [optional] The minimum amount of time after disconnecting before the agent will
                   receive a new call.
               ActionID
                   [optional] An identifier which can be used to identify the response to this action.

               Privilege
               agent, all

               Example
                   Action: AgentCallbackLogin
                   Agent: 1001
                   Exten: 201
                   Context: Lab
                   ActionID: 24242424

                   Response: Success
                   Message: Agent logged in
                   ActionID: 24242424

                   Event: Agentcallbacklogin
                   Privilege: agent,all
                   Agent: 1001
                   Loginchan: 201@Lab

               Notes
               The AgentCallbackLogin action (along with the AgentCallbackLogin() application) has
               been  deprecated.  It  is  suggested  you  use  the  QueueAdd  action  instead.  See



               516 | Appendix F: Asterisk Manager Interface Actions
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