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Health Literacy, eHealth, and Communication: Putting the Consumer First: Workshop Summary
Appendix C
Workshop Speaker Biosketches
Cindy brach, M.P.P., is a senior health policy researcher at the Agency for
Healthcare Research and Quality (AHRQ). She is AHRQ’s lead on cultural
competence and sits on a number of cultural competence advisory groups.
In addition to her own cultural competence research, she has overseen the
development of guides to assist health plans in implementing culturally
and linguistically appropriate services and a research agenda for cultural
competence in health care. Currently, Ms. Brach is spearheading AHRQ’s
health literacy activities, coordinating AHRQ’s work in developing mea-
sures and improving the evidence base, and integrating health literacy
activities throughout AHRQ’s portfolios.
Charles P. Friedman, Ph.D., is deputy national coordinator for Health
Information Technology in the Office of the Secretary for Health and
Human Services. In this capacity, he serves as the chief operating officer of
the Office of the National Coordinator (ONC), working to build collabora-
tions in the public and private sectors, and maintain cohesion across the
programs that ONC undertakes. In addition, Dr. Friedman is ONC’s lead
for planning and communication activities, as well as the Office’s initia-
tives relating to clinical decision support. He also lends his informatics
expertise as needed to support activities of the Office.
Prior to joining the ONC, Dr. Friedman was institute associate direc-
tor for Research Informatics and Information Technology at the National
Heart, Lung, and Blood Institute of the National Institutes of Health. From
1996 to 2003, Dr. Friedman was professor and associate vice chancellor
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