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Inbound call to DID      Passed to PBX


                          PSTN      PRI/BRI/Analog        PRI/BRI/Analog
                                                                           Legacy PBX
                                    Relayed out to
                                                SIP/IAX/H323
                          Cell phone  cell phone
                                                     Delivered to
                                                     home office    PBX telephone
                                               VoIP
                                 IP telephone

               Figure 15-2. Find-me-follow-me




                        PSTN      PRI/BRI/Analog
                                                        PRI/BRI/Analog
                                                                       Legacy PBX
                                              SIP/IAX/H323


                                                                  PBX telephone

                                             VoIP
                               IP telephone
                                                               PRI/BRI/Analog
                                                Connection to
                                                remote Asterisk
                                                                Delivered to  Remote PBX
                                                                remote PBX
               Figure 15-3. VoIP-enabling a legacy PBX
               VoIP calling
                   If a legacy telephony connection from an Asterisk PBX to an old PBX can be es-
                   tablished, Asterisk can provide access to VoIP services, while the old PBX continues
                   to connect to the outside world as it always has. As a gateway, Asterisk simply
                   needs to emulate the functions of the PSTN, and the old PBX won’t know that
                   anything has changed. Figure 15-3 shows how you can use Asterisk to VoIP-enable
                   a legacy PBX.


               Low-barrier IVR
               Many people confuse the term “Interactive Voice Response,” or IVR, with the Auto-
               mated Attendant (AA). Since the Automated Attendant was the very first thing IVR was


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