Page 565 - Asterisk™: The Future of Telephony
P. 565
Event: QueueParams
Queue: inbound-queue
Max: 0
Calls: 1
Holdtime: 99
Completed: 540
Abandoned: 51
ServiceLevel: 60
ServicelevelPerf: 50.4
Weight: 0
ActionID: 11223344556677889900
Event: QueueMember
Queue: inbound-queue
Location: Local/4020@agents/n
Membership: dynamic
Penalty: 2
CallsTaken: 25
LastCall: 1175563440
Status: 2
Paused: 0
ActionID: 11223344556677889900
Event: QueueEntry
Queue: inbound-queue
Position: 1
Channel: Zap/25-1
CallerID: 8012317154
CallerIDName: JOHN Q PUBLIC
Wait: 377
ActionID: 11223344556677889900
Event: QueueStatusComplete
ActionID: 11223344556677889900
Queues Shows basic queue information
Shows the call queues along with the queue members, callers, and basic queue statistics.
Privilege
none
Example
Action: Queues
inbound-queue has 0 calls (max unlimited) in 'rrmemory' strategy (81s holdtime),
W:0, C:542, A:51, SL:50.4% within 60s
Members:
Local/4020@agents/n with penalty 2 (dynamic) (Unknown) has taken
27 calls (last was 124 secs ago)
No Callers
Queues | 537