Page 491 - Asterisk™: The Future of Telephony

can use this file to send ADSI commands to compatible telephones. Please note that
the phone must be directly connected to a Zapata channel. ADSI messages cannot be
sent across a VoIP connection to a remote analog phone.
The res_adsi.so module is required for the Voicemail() application; however, the
adsi.conf file is not necessarily used. Detailed information about ADSI is not publicly
available, and documentation needs to be purchased from Telcordia.

adtranvofr.conf

Prior to Voice over IP, Voice over Frame Relay (VoFR) enjoyed brief fame as a means
of carrying packetized voice. Supporting VoFR through Adtran equipment is part of
the history of Asterisk.
This feature is no longer popular in the community, though, so it may be difficult to
find support for it.

agents.conf

This file allows you to create and manage agents for your call center. If you are using
the Queue() application, you may want to configure agents for the queue. The
agents.conf file is used to configure the AGENT channel driver.
The [general] section in agents.conf currently contains only two parameters. The
persistentagents parameter tells Asterisk whether or not to save the status of agents
who use the callback feature of queues in the local Asterisk database. If set to yes, a
logged-in remote agent will then remain logged in across a reboot (unless removed from
the database through some other means). The multiplelogin parameter tells Asterisk
whether or not multiple agents can log in from the same extension.
The following parameters, which are specified in the [agents] section, are used to define
agents and the way the system interacts with them. The settings apply to all agents,
unless otherwise specified in the individual agent definitions:

maxlogintries
The maximum number of times an agent may attempt to log in. Defaults to 3.
autologoff
Accepts an argument (in seconds) defining how long an agent channel should ring
for before the agent is deemed unavailable and logged off.
autologoffunavail
Define autologoffunavail to have agents automatically logged out when the Dial
() application returns a CHANUNAVAIL status while trying to dial that agent. Default
is “no”.

adtranvofr.conf | 463