Page 111 - Health Literacy, eHealth, and Communication: Putting the Consumer First: Workshop Summary

Health Literacy, eHealth, and Communication: Putting the Consumer First: Workshop Summary

HeALtH LiteRACY, eHeALtH, AnD CoMMUniCAtion

support that enhance the quality, safety, and efficiency of patient care; and
(4) support of efficient processes for health care delivery. Critical building
blocks of an EHR system are the electronic health records (EHR) main-
tained by providers (e.g., hospitals, nursing homes, ambulatory settings)
and by individuals (also called personal health records)” (IOM, 2003).
Health literacy. “The degree to which individuals have the capacity to
obtain, process, and understand basic health information and services
needed to make appropriate health decisions” (Ratzan, S. C., and R. M.
Parker. 2000. Introduction. In national Library of Medicine Current Bibliogra-
phies in Medicine: Health Literacy. NLM Pub. No. CBM 2000-1. C. R. Selden,
M. Zorn, S. C. Ratzan, and R. M. Parker, Editors. Bethesda, MD: National
Institutes of Health, U.S. Department of Health and Human Services).
Healthwise. “A nonprofit organization with a mission to help people
make better health decisions. Nearly 100 million times a year, people turn
to Healthwise information to learn how to do more for themselves, ask for
the care they need, and say ‘no’ to the care they don’t need. Healthwise
partners with health plans, hospitals, disease management companies,
and health Web sites to provide up-to-date, evidence-based information
to the people they serve. To learn more about the Healthwise Information
®
Therapy (Ix ) Solution, visit www.healthwise.org or call 1.800.706.9646”
(http://hwinfo.healthwise.org/docs/DOCUMENT/9166.pdf). Accessed
May 6, 2008.

HL7. “Health Level Seven is one of several American National Standards
Institute (ANSI)-accredited Standards Developing Organizations (SDOs)
operating in the healthcare arena. Health Level Seven’s domain is clinical
and administrative data” (http://www.hl7.org/). Accessed July 11, 2008.
Medical home. “A medical home is not just a building, house, or hospital,
but a team approach to providing health care. A Medical Home originates
in a primary health care setting that is family-centered and compassion-
ate. A partnership develops between the family and the primary health
care practitioner. Together they access all medical and non-medical ser-
vices needed by the child and family to achieve maximum potential. The
Medical Home maintains a centralized, comprehensive record of all health
related services to promote continuity of care” (http://www.cdphe.state.
co.us/ps/genetics/glossary.html#M). Accessed June 26, 2008.
MedLine Plus. A website network database of health information pro-
vided by the National Library of Medicine and the National Institutes of
Health for use by consumers and health care providers.
Participatory Action Research (PAR). “A method of research where cre-

Copyright National Academy of Sciences. All rights reserved.