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tions terminal to serve as a telephone and install a softphone program onto it to provide
               the functions we desire.
               Having thus muddied the waters, the best we can do at this point is to define what the
               term softphone will refer to in relation to this book, with the understanding that the
               meaning of the term can be expected to undergo a massive change over the next few
               years. For our purposes, we will define a softphone as any device that runs on a personal
               computer, presents the look and feel of a telephone, and provides as its primary function
               the ability to make and receive full-duplex audio communications (formerly known as
                            †
               “phone calls”)  through E.164 addressing. ‡
               Telephony Adaptors

               A telephony adaptor (usually referred to as an ATA, or Analog Terminal Adaptor) can
               loosely be described as an end-user device that converts communications circuits from
               one protocol to another. Most commonly, these devices are used to convert from some
               digital (IP or proprietary) signal to an analog connection that you can plug a standard
               telephone or fax machine into.
               These adaptors could be described as gateways, for that is their function. However,
               popular usage of the term telephony gateway would probably best describe a multiport
               telephony adaptor, generally with more complicated routing functions.
               Telephony adaptors will be with us for as long as there is a need to connect incompatible
               standards and old devices to new networks. Eventually, our reliance on these devices
               will disappear, as did our reliance on the modem—obsolescence through irrelevance.


               Communications Terminals
               Communications terminal is an old term that disappeared for a decade or two and is
               being reintroduced here, very possibly for no other reason than that it needs to be
               discussed so that it can eventually disappear again—once it becomes ubiquitous.

               First, a little history. When digital PBX systems were first released, manufacturers of
               these machines realized that they could not refer to their endpoints as telephones—
               their proprietary nature prevented them from connecting to the PSTN. They were
               therefore called terminals, or stations. Users, of course, weren’t having any of it. It
               looked like a telephone and acted like a telephone, and therefore it was a telephone.
               You will still occasionally find PBX sets referred to as terminals, but for the most part
               they are called telephones.





               † OK, so you think you know what a phone call is? So did we. Let’s just wait a few years, shall we?
               ‡ E.164 is the ITU standard that defines how phone numbers are assigned. If you’ve used a telephone, you’ve
                 used E.164 addressing.

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