Page 14 - Health Literacy, eHealth, and Communication: Putting the Consumer First: Workshop Summary

Health Literacy, eHealth, and Communication: Putting the Consumer First: Workshop Summary

Contents

1 INTRODUCTION 1

2 OVERVIEW OF ISSUES 3
Overview of eHealth, 3
Skills Essential for eHealth, 10
Strategies for Raising Health Literacy in Arizona Medicaid
Members: New Approaches for State Medicaid “Health
Knowledge Builders,” 15
Discussion, 21

3 OUTCOMES AND CHALLENGES OF eHEALTH APPROACHES:
PANEL 1 29
Internet Approaches for eHealth in Low-Literacy and Limited-
English-Proficiency Populations, 29
My HealtheVet, 36
Discussion, 40

4 OUTCOMES AND CHALLENGES OF eHEALTH APPROACHES:
PANEL 2 47
Using Technology to Improve Migrant Health Care Delivery, 47
A User-Centered Personal Health Record: The Design and
Development of the Shared Care Plan, 54
Observations from the Exam Room: Patient-Centered HIT
Implementation in Diverse Practice Settings, 63
Discussion, 67

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